Privacy Policy
Last Updated: 26 Oct 2025
At Catffeinated The Pet Mom, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and disclose your information when you use our Website and services.
It also outlines your privacy rights and how the law protects you.
This policy complies with PIPEDA (The Personal Information Protection and Electronic Documents Act) and PIPA (The Personal Information Protection Act) in British Columbia, Canada.
By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation & Definitions
Interpretation
The words with capitalized initial letters have meanings defined below. These definitions apply whether they appear in singular or plural.
Definitions
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Account means a unique profile created for you to access parts of our Website.
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Company (referred to as “the Company,” “We,” “Us,” “I,” or “Our”) refers to Catffeinated The Pet Mom, Vancouver, BC, Canada.
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Cookies are small files placed on your device by a website, used to remember preferences and activity.
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Country refers to: British Columbia, Canada.
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Device means any device that can access the Website, such as a computer, phone, or tablet.
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Personal Data means any information that can identify an individual.
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Service Provider means any third party (such as Stripe or analytics tools) that processes data on behalf of the Company.
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Usage Data refers to information collected automatically during Website use (such as IP address, browser type, or time spent on pages).
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Website refers to Catffeinated The Pet Mom, accessible from https://catffeinated.org/.
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You means the individual accessing or using the Website, or any legal entity on whose behalf such individual is acting.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Website, we may collect personally identifiable information such as:
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Name and contact details (email, phone number, address)
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Payment details (processed securely through third-party providers)
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Any information you voluntarily share through forms, emails or messages
We collect personal information when you:
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Join our email list (for example, to receive a free e-book)
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Submit a contact form or booking request
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Make a purchase, subscribe to a program, or participate in coaching
By submitting any form on our Website, you consent to the collection and use of your information for the purposes stated in this policy.
We value your privacy – your information will never be sold or leased to third parties.
Usage Data
We automatically collect limited technical data to understand and improve Website performance. This may include:
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IP address, browser type/version, pages visited, time and date of visits, and time spent on pages
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Device type and operating system
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Anonymous analytics for website improvement
Cookies and Tracking Technologies
This Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze Website traffic, and improve our services.
What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help remember preferences, analyze usage, and support core site functionality.
Types of Cookies We Use
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Necessary Cookies – Required for the Website to function properly (e.g., booking forms, security, payment processing).
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Functional Cookies – Remember your preferences such as form inputs or device type to provide a smoother user experience.
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Analytics Cookies – Help us understand how visitors interact with our Website, such as which pages are most visited. This data is collected anonymously through tools like Google Analytics.
How to Manage Cookies
You can choose to accept or decline cookies at any time. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer.
However, disabling cookies may limit certain features or functionality of the Website.
Third-Party Cookies
Some third-party tools (e.g., payment processors, analytics services, or embedded videos) may also use cookies to collect data according to their own privacy policies. We encourage you to review their policies for more details.
By continuing to use this Website, you consent to the use of cookies and similar technologies as described in this Privacy Policy.
Use of Your Personal Data
We may use your information to:
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Manage and confirm booking requests
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Process payments securely through third-party providers (e.g., Stripe — see their privacy policy: https://stripe.com/privacy)
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Send confirmations, reminders, and relevant service updates
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Provide and maintain our Website and improve its user experience
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Share updates, offers, and educational content (only with your consent)
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Analyze performance and improve our services
We do not sell or share your data for advertising purposes.
Client Communication
We may contact you by email, phone, or text message for coaching-related communication, scheduling, and follow-up purposes.
By submitting a booking request, you consent to receive such messages as part of your coaching relationship.
These are personal service communications, not marketing or promotional messages.
Retention of Data
We retain your information only for as long as necessary to fulfill the purposes stated in this policy, comply with legal obligations, or resolve disputes.
Usage Data may be retained for internal analytics to enhance security and improve functionality.
Transfer of Data
Your information may be processed or stored outside of your province or country.
By submitting your information, you consent to such transfers, provided that appropriate data protection measures are in place.
Your Rights Under This Policy
You have the right to:
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Access, correct, or update your personal information
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Withdraw consent for future communications
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Request deletion of your data, subject to legal or contractual requirements
To exercise these rights, contact us using the details below.
Disclosure of Data
We may disclose your information:
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When required by law or valid legal request (e.g., court order)
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To protect the rights, property, or safety of the Company or others
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To prevent fraud, abuse, or illegal activity
Security of Data
We use reasonable technical and organizational measures to protect your information.
However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Website is not directed toward children under 13. We do not knowingly collect personal data from minors.
If you believe a child has provided us with personal data without parental consent, please contact us immediately, and we will remove the information.
Links to Other Websites
Our Website may contain links to third-party sites (such as affiliate links or social media).
We are not responsible for the content or privacy practices of these external sites. Please review their policies before providing any personal information.
Educational Content Disclaimer
All resources, downloads, and articles provided through this Website are for educational and informational purposes only.
They do not replace professional veterinary, medical, legal, or financial advice.
Results may vary based on individual effort, environment, and other factors beyond our control.
Affiliate Disclosure
Some links on this website may be affiliate links, meaning I may earn a commission if you click or make a purchase through those links. These affiliate relationships do not affect the price you pay or the integrity of the content shared here.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a new “Last Updated” date.
You are encouraged to review this page occasionally to stay informed about how we protect your data.
Contact Us
If you have any questions about this Privacy Policy or your personal data, you can reach us at:
